Terms and Conditions

Acceptance

By using this website or purchasing any product owned by Antar Agni Clothing (www.antar-agni.com), you agree to accept and abide by all the Terms and Conditions of Antar Agni Clothing.

Any use of I, we, our, and us on the website refers to Antar Agni Clothing.


Product Disclaimer

All of our fabrics are natural and most of our pieces are hand woven and hand-dyed by our skilled artisans. Due to it's hand-made nature, there could be variations in the feel of the fabric, construction, color and technique of the actual product. Fall and drape of some of the products may also vary according to the fabrics. Kindly bear this in mind while placing your order.

Please verify your size before placing an order. You can do so by referring to our Size Chart.


Website Content

Antar Agni Clothing does not warrant that product descriptions or any other content on the website is completely accurate, reliable or error-free. If a product you receive has any dissimilarities from the product description (due to the above-mentioned reasons), the only solution will be to return it in unused condition.

All the content on this website, including the product descriptions and the prices is subject to change without prior notice.


Care Instructions

Due to the hand-crafted nature of most of our products, they can only be dry-cleaned.


Copyright

All content on this site (products, logo, icons, images, texts, data) are property of www.antar-agni.com or its owner company. You are not allowed to download, modify or reproduce any content without our permission in any form or for any reason whatsoever.

You are not allowed to link this website with any other website or document without a written permission.

Any violation on our trademark will be liable for legal action.


Privacy Policy

We Commit to protect all the information you share with us. Only those employees who need access to your information in order to complete orders and other duties are given access. If they are found in violation of our privacy policies, strict action with be taken against them in an endeavor to protect your confidential information and data.  


Our payments partner CCAvenue  abides by the provisions of Indian Information Technology Act 2000 and its Rules and all relevant amendments, they also have the certification of PCIDSS (a set of rules and regulation by the Card Companies), CCAvenue is ISO27001 compliant. CCAvenue protects, processes and uses all the data collected in accordance with the applicable Data Protection Laws.

*as mentioned in the CCAvenues' privacy policies.
 



For any queries regarding our terms of service, you can write to us at sales@antar-agni.com

Returns and Refunds

Returns

Your product is eligible for return or exchange only if:-

1. you have received an incorrect product/different from what you placed an order for

2. if the product is damaged/has any manufacturing defect.

If eligible, you will have to notify us about this within 48 hours from the time it has been delivered to you. For any returns/exchange related issue, kindly write to us at sales@antar-agni.com.


Refunds

We will issue a refund only once the received product has undergone our quality check.

Returned items must not be worn, washed or altered and should have all the tags intact. Antar Agni Clothing holds the right to refuse any Return if the product does not comply with the above.

Refunds/exchange will be initiated within 15-30 days of receiving the products.


Order Cancellation

Once placed and confirmed by us, the order cannot be cancelled/refunded unless the above reasons apply.


Antar Agni Clothing holds every right to cancel an order, at any point of time/for any reason whatsoever, in which case, a refund will be issued to the customer.

The time taken for the refunded amount to reflect in your account varies according to your bank/geographical location.

Shipping and Delivery

Order Processing

It will take about 12-18 working days for an order of upto 7 pieces to dispatch from our studio. For more than 7 pieces, 2 days will be added per piece.

Weekends and public holidays are not considered as working days.


Shipping

Domestic

Domestic shipping is not chargeable. Once the product is dispatched, the shipping could take about 2-5 working days, subject to your geographical location within India.


International

International shipping is chargeable.

Once the product is dispatched, the shipping could take about 5-10 working days depending on your geographical location.


Duties and Taxes

For international shipping, you may have to pay additional duty charges, if levied at the time of reaching your country.

Antar Agni Clothing takes no responsibility for non-delivery of orders due to unsettled duty/tax charges, and will provide no refund for the same.